Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Storyboard: Manage Stakeholder Relations

Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.

Stakeholder Management Analysis Tool

A comprehensive tool that tracks identified stakeholders, analyzes them based on influence, interest, and support, and dynamically outputs a visual stakeholder map, a...

Stakeholder Management Plan Template

The Stakeholder Management Plan Template tracks and organizes your strategy and tactics in working with stakeholders.

Communication Plan Template

The Communication Plan Template is used to document and organize your strategy and tactics to effectively get your message across and to address feedback.

IT Strategy Case Study of a Mid-Sized Municipal Government

The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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