Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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Effective communication within a project team contributes to overall project success. Lengthy project duration, increased work effort, and multiple project sites may...
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User Acceptance Tests (UATs) are often overlooked on internal software projects because users have already participated in early interface and system tests. Be prepared...
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Projects have a much higher probability of success if Project Managers (PMs) are given autonomy and take personal responsibility for all aspects of project planning and...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...
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Use this tool to strategize for your advocacy situation. Reduce the cost of advocacy while improving your chances of success.
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IT managers often have to influence decision-makers through an intermediary, who acts an advocate for IT's agenda.
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IT managers often have to influence decision-makers through an intermediary, who acts as an advocate for IT's agenda. Strategize to reduce the costs of advocacy, and...
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This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.
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