Value & Performance

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Quality Management Capability Assessment and Planning Tool Assess your current quality management maturity.
Quality Management Program Charter Use this template to document your quality management program strategy.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4 This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
Quality Management Communication Plan Template Use this template to plan your communications throughout your program implementation.
Quality Management Readiness Assessment Template Use this tool to determine if your IT department is ready for the change associated with the quality management program.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
Quality Management User Satisfaction Survey Modify this survey template to understand satisfaction related to IT quality.
Quality Management Practice Area Assessment and Planning Tool Assess the current quality management maturity of each IT practice area.
Quality Management Capability Improvement Plan Use this tool to track your quality management improvement initiatives.

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