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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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5
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This phase of the blueprint, Build a Minimum Viable Business Case, helps you ensure that you get the most out of implementing the approach.
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1
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This phase of the blueprint, Establish an Effective IT Steering Committee, will help you build a project intake and prioritization process.
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1
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This phase of the blueprint, Establish an Effective IT Steering Committee, will help you build your IT steering committee charter.
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1
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Build program requirements and design standard templates that will unite IT quality.
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1
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Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.
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1
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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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1
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Leverage Info-Tech’s Engagement Diagnostic and Deliverables to see dramatic improvements in staff engagement, retention, and productivity.
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1
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Leverage Info-Tech’s process and deliverables to see dramatic improvements in your business satisfaction by effectively establishing an IT steering committee.
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1
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This phase of the blueprint will help you interpret and present the results of your engagement survey.
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1
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