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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...
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Use this template to define procedures for how requirements should be gathered at your organization.
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Understand what type of benefits your business can achieve from adopting an RIA strategy.
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The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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