Project & Portfolio Management

Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

IT Peer Advisory Committee Charter

Ongoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making.

Understand IRR and NPV

The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...

The Philippines for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...

Where's the Unified Communications Vision?

When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.

Cash Flow Analysis Template

A cash flow statement is essential to understanding the financial position of the business. There are three key components included in the analysis in order to accurately...

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

Storyboard: Take Control of Infrastructure Metrics

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most...

New Leaders: Send a Message with an Executive IT Committee

Executive IT committees can take a lot of pressure off new or existing IT leaders by forcing business leaders to set IT investment priorities. Learn the lessons offered...
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VL Methodology