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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders...
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(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
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The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this template to determine and create a...
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Info-Tech has developed a powerful spreadsheet-based project portfolio management (PPM) solution with enhanced capabilities around project and resource visibility. This...
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When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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