Project & Portfolio Management

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

Move/Add/Change Request Form

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...

Information Technology Standards Policy

The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Infrastructure Metrics Tracking and Reporting Tool

Metrics are often collected using several tools and coming from several sources. Use this tool to centralize key metrics tracking and reporting.

Purchasing Policy

The purchasing policy outlines the standards and procedures associated with company purchases of IT computer-related components and technical services.

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Software Development Policy

The software development policy outlines the standard for corporate software development and code management.

Project Planning and Monitoring Tool

The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...
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