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The newest evolution of SharePoint is the content file cabinet to the business’ everyday Office productivity tools, with a huge menu of possibilities. As a business...
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Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing is hardly a new idea, many...
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Use this comprehensive Excel workbook to map your historical and proposed IT expenditure according to the four views in Info-Tech's IT Cost Model, and generate...
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Standard Operating Procedures (SOPs) are most commonly associated with military or manufacturing operations; however, they can be effectively utilized by any enterprise....
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The Infrastructure Manager's role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization's IT infrastructure....
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You have a disaster recovery plan (DRP), but will it hold up in a real crisis? Testing the DRP is essential to determining whether it is under or over built, and whether...
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The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.
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Don't wait until disaster recovery (DR) is invoked to discover weaknesses in DR processes. Run a full test of the enterprise DR plan to uncover flaws before an event...
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For many organizations, projects in IT environments are a critical part of daily operations. Constrained by budget, time frames, and personnel, IT leaders must carefully...
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A data center build project charter is essential to the planning phase of the project. It lays out important information such as the project's description, potential...
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