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Design a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –...
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Design a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by...
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Use this template to document your service desk procedures for handling VIP or executive tickets.
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Use this template as an example to follow and document your own VIP support process.
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Customize this template to communicate and market the VIP service to its stakeholders and users.
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Read this report to address equity in technology for students in K-12 education. This report looks at solutions to the two primary issues of connectivity and devices.
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Read this report to address equity in technology for students in K-12 education.
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This policy template supports the policy for K-12 students who receive a device from the school or district.
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A step-by-step document that walks you through how to properly address information architecture.
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The structural state of org-wide solutions lacks consistency, standardization, and fortitude. Knowledge is either duplicated or lost as a result. The problems are too...
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