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Request for Change Form Template

Info-Tech’s Request for Change Form Template will ensure that proper documentation is captured at each stage of the change management process. The information associated...

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management processes effectively.

Optimize Change Management – Executive Brief

The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving...

Optimize Change Management – Phase 1: Form Strategy

This phase of the blueprint, Optimize Change Management, will help you assess the maturity of your change management practice, identify which areas need improvement...

Optimize Change Management – Phase 2: Build Core Processes

This phase of the blueprint, Optimize Change Management, will help you build a change categorization and prioritization scheme and define a process for requests for...

Optimize Change Management – Phase 3: Build Support Processes

This phase of the blueprint, Optimize Change Management, will help you create standardized process workflows for each type of change and determine post-implementation...

Optimize Change Management – Phase 4: Build Implementation Plan

This phase of the blueprint, Optimize Change Management, will help you form an implementation plan for the project, including a communication plan, roadmap, and metrics...

Nemertes Research Supports the Need for a Rationalized Collaboration Toolset

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Alcatel-Lucent Enterprise Announces Q2 Performance

On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment,...

Infobip Introduces Contact Center as a Service (CCaaS) Solutions

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...
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