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Begin developing and prioritizing gap initiatives in order to achieve the optimal state of operations.
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The Concept of Operations Maturity Assessment Tool will help you systematically understand your current security state. Based on Info-Tech's maturity model, evaluate the...
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Formalize all operational initiatives by developing a sourcing strategy, measurement program, and implementation roadmap unique to your organization.
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Assign responsibilities and develop collaborative process flows for the security operations program.
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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.
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Use this tool to standardize the delivery of high-demand infrastructure services.
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This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.
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