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Geographic Information Systems (GIS) Manager

The Geographic Information Systems (GIS) Manager's role is to coordinate, implement, and manage the organization's Internet-based strategies and initiatives for GIS...

Server Administrator

The Server Administrator's role is to design, install, administer, and optimize company servers and related components to achieve high performance of the various business...

User Acceptance Test Checklist

Use this checklist to help you control and manage the user acceptance testing process.

AV Technician

The AV Technician's role is to support and maintain in-house audio-visual equipment and non-print media assets. This includes operating, maintaining, distributing,...

Help Desk Staffing: No Tech Required

While help desk automation can play a critical long-term role in developing a cost effective service orientation, determining the correct help desk staff ratio is equally...

Infrastructure Manager

The Infrastructure Manager's role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization's IT infrastructure....

SLA Manager

The role of the SLA Manager is to ensure that all service level agreements (SLAs) for information technology services across the organization are delivered according to...

Business Intelligence Specialist

The Business Intelligence Specialist's role is to strategically design and implement BI software and systems, including integration with databases and data warehouses....

Slash Cell Phone Costs: Stop Issuing Phones

SMEs can slash cell phone costs by eliminating the practice of supplying company-owned cell phones to workers. Modify the organization's default cell phone policy from...

Wireless Network Specialist

The Wireless Network Specialist's role is to ensure the stability and integrity of in-house wireless network services. This is achieved by planning, designing, and...
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