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Functional Test Plan Template

This tool provides an outline to aid the development of a functional test plan for a software application.

Functional Test Results Template

This tool provides a template for tracking functional test results.

Five Bad Habits of Application Developers

Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...

Service Desk Manager

The Service Desk Manager's role is to oversee all Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility...

Continual Service Improvement Manager

This role represents a source of accountability for the continual improvement program. The CSI Manager will be the champion for all Continual Service Improvement...

Coaching Tracking Sheet

Coaching an employee can take place in a formal meeting or in an informal, ad-hoc manner. It is easy to lose track of what was communicated during these coaching...

Data Center Structured Cabling RFP Template

The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...

Software Developer

The software developer's role is to design, code, test, and analyze software programs and applications. This includes researching, designing, documenting, and modifying...

Things to Consider When Shopping for a Backup Generator

Buying and installing a backup generator for business continuity is not a fire-and-forget proposition. Choose the right generator for the job, and give it the care it needs.

Annual Professional Development Plan

An annual performance development plan assigns specific tasks and goals to each employee. Use this template to get training commitments in writing to help actualize...
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