Tools

Grant Identification and Prioritization Tool for Organizations

Identify, prioritize, and reflect on grant funding opportunities for your organization.

Contact Center Decision Points Tool

Use this brief questionnaire to quickly narrow down which contact center architecture is right-sized for your organization.

Contact Center Business Requirements Document

Use this template to proficiently gather business requirements for your right-sized contact center solution.

Contact Center RFP Scoring Tool

This tool enables organizations to evaluate and compare the results of an RFP process quickly and easily. The outcome of this exercise will be a determination of which...

Application Department Strategy Supporting Workbook

Use this workbook to capture the results from a number of exercises in the Build an Application Department Strategy blueprint.

Microsoft 365/Office 365 Security Add-Ons Assessment Tool

Determine whether Microsoft's security products ought to be considered. Assess your overall sentiment, cost, effectiveness, and fit and posture.

Analytics Operating Model Building Tool

Use this tool to capture the results of your organization's analytics capability assessment and develop your analytics operating model.

Vulnerability Tracking Tool

Remediation activity needs to be tracked, and this Excel-based file offers a starting point for you to do so.

Vulnerability Management Risk Assessment Tool

Determine the risk of your vulnerabilities using an impact and likelihood measure based on the specifics of your organization and its applications and services.

Agile Contracts Playbook-Checklist

Use this tool when reviewing or negotiating Agile contracts.
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