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If you don't have a strategy for replacing those "irreplaceable" people in your IT department, you could be setting yourself up for disaster. A succession management...
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Use this customizable template to map the data flows that will be occurring between databases, applications, and cloud services.
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For organizations that have issued a formal Request for Proposal (RFP) to evaluate backup software vendors, gathering and scoring the various responses can be difficult...
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Organizations engaged in a backup architecture redesign must align their architecture with business properties and requirements to minimize costs, while ensuring adequate...
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Use the Organizational Change Management Impact Analysis Tool to analyze the effects of a change across the organization, and to assess the likelihood of adoption in...
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This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Total cost of ownership (TCO) is an important consideration when designing a best-fit backup architecture. Comparative analysis of TCO can help you decide whether to move...
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Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
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Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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