Tools
Topics
Backup Architecture Acquisition TCO Comparison ToolTotal cost of ownership (TCO) is an important consideration when designing a best-fit backup architecture. Comparative analysis of TCO can help you decide whether to move... |
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Fast Track Tool: Manage Vendor PerformanceAchieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring... |
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User Acceptance Testing Defect Log TemplateDocumenting defects during user acceptance testing can aid in quick issue resolution. Use the user acceptance testing defect log to track and record defects are they are... |
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Backup Media Appropriateness Assessment ToolOrganizations engaged in a backup architecture redesign must align their architecture with business properties and requirements to minimize costs, while ensuring adequate... |
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Project Intake and Prioritization ToolUse the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests. |
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Software Configuration Management Solutions: TCO Comparison ToolSome open-source software configuration management (SCM) tools are as good as their commercial counterparts ? without the licensing fees. Use this Total Cost of Ownership... |
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Project Portfolio WorkbookUse this workbook as a model or first iteration for your homegrown PPM solution. Follow the steps in Info-Tech's Grow Your Own PPM Solution blueprint to populate,... |
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Project Management Pitfalls Issue LogUse this tool to track on-going project issues relative to four typical project management pitfalls. As problems arise, related to these pitfalls, track who will handle the... |
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Customer Service Knowledge Management Platform Vendor Shortlist ToolUse this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform. |
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Decision Rights Gap Analysis ToolThis tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation. |
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