Tools

Succession Management Matrix

If you don't have a strategy for replacing those "irreplaceable" people in your IT department, you could be setting yourself up for disaster. A succession management...

Data Integration Mapping Template

Use this customizable template to map the data flows that will be occurring between databases, applications, and cloud services.

Backup Software RFP Scoring Tool

For organizations that have issued a formal Request for Proposal (RFP) to evaluate backup software vendors, gathering and scoring the various responses can be difficult...

Backup Media Appropriateness Assessment Tool

Organizations engaged in a backup architecture redesign must align their architecture with business properties and requirements to minimize costs, while ensuring adequate...

Organizational Change Management Impact Analysis Tool

Use the Organizational Change Management Impact Analysis Tool to analyze the effects of a change across the organization, and to assess the likelihood of adoption in...

Decision Rights Gap Analysis Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Backup Architecture Acquisition TCO Comparison Tool

Total cost of ownership (TCO) is an important consideration when designing a best-fit backup architecture. Comparative analysis of TCO can help you decide whether to move...

Customer Service Knowledge Management Platform Vendor Shortlist Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.

Project Intake and Prioritization Tool

Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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