Tools

Get the Most Out of Your HRMS Workbook

This tool is part of the Get the Most out of Your HRMS blueprint and is used to document and assist with this process.

Virtual CIO Service Assessment Tool

Assess your team's readiness to perform CIO functions against Info-Tech's Small Business Management & Governance Framework. Validate your ability to offer strategic...

Service Design Tool

The Service Design Tool is used to conduct a service design activity to ensure that your offering provides value and addresses your target customer's challenges.

Leadership Competency Library

This comprehensive leadership competency library will help you select and develop your technical leadership competencies.

IT Departmental Values Survey

Use this tool to understand what values are reflected in the actions and behaviors of employees as part of the cultural assessment.

IT Culture Diagnostic

The IT Culture Diagnostic tool assesses various aspects of your department's culture using a series of questions regarding environment, policies, procedures, and behaviors.

Culture Facilitation Guide for Leaders

Leaders have acknowledged the impact that culture has on organizational climate. Use this template to guide managers through facilitation meetings with their teams that...

Service Configuration Management Roadmap Tool

Use this lightweight tool for your SCM implementation project to prioritize and track timelines, owners, progress, and more.

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Change Management Metrics Tool

This tool is designed to help organizations record and track key metrics related to change management.
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