Tools

Frontline Change Management Workbook

Use this tool to document key information and create a toolkit for frontline managers.

Employee Career Development Workbook

Use this template to create a guide for both employees and managers to help ensure the success of employee-driven career paths.

Employee Experience Workbook

Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.

Project Roadmap Tool

Use this tool to create a project plan to support the roadmap and to prepare for technology selection and implementation.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

Reputational Risk Impact Tool

Use this tool to help identify and quantify the reputational impacts of negative vendor actions.

Redesign Your IT Organizational Structure Operating Models and Capability Definitions

Refer to this tool when working through the redesign process to better understand the Operating Model Sketches and the capability definitions. Each capability has been...

Evalu-Rate Your Account Team

Use this tool to collect and record stakeholder input on the vendor's performance according to your team's, and the contract's, expectations.

PPM Decision Support Review Workbook – Annual Report Version

The output of this tool can be used to establish the PPM dashboard and reporting strategies and priorities for your organization.

Leadership Brand Workbook

Use this workbook to build your personal leadership brand, which can be used to help you stand out and make known the unique value you have to offer, and to help guide...
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us