This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
|
|
Use this tool to allow you to determine your organization's specific appropriateness for having a security awareness and training program.
|
|
This tool will help to identify content that should be covered by your security awareness and training program.
|
|
Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
|
|
Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
|
|
Document the projects that will improve current service levels and better satisfy the needs of the business.
|
|
Incubate ideas in this Idea Reservoir, and use it to rank ideas based on their alignment with current organizational innovation goals.
|
|
Making the decision to deploy desktop virtualization requires consideration of numerous variables. The Desktop Virtualization Current State and Appropriateness Tool will...
|
|
Assessing the applications in your environment and determining their criticality for end users is an important task in virtualizing the desktop. Use this tool to document...
|
|
Request for Proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...
|
|