Tools

Chatbot POC Communication Plan

Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.

IT Incident Runbook Prioritization Tool

Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.

Technical Debt Business Impact Analysis Tool

Use this tool to estimate business impact and prioritize critical technical debt.

Active Directory Metrics Tool

Recording and tracking metrics is crucial to the success of the Active Directory. Use this tool to record and track key metrics to analyze the status of your Active Directory.

Automation Suite Maturity Assessment Tool

Use this tool to roadmap your automation path and lay out your action items to stay on track for the implementation of automation projects.

Automation Suite Roadmap Tool

Use this tool to gauge your organization's maturity in current automation modules and offerings, as well as pre-requisites to automation such as data and knowledgebase...

Ransomware Readiness Maturity Assessment Tool

Use this tool to determine your ransomware readiness, identify specific areas that need improvement, and define baseline metrics for measuring and reporting progress.

Ransomware Business Impact Analysis Tool – Example

Quantify the business impact of a ransomware attack to communicate risk and prioritize the systems and data that need the greatest protection

Project Requirements Workbook

The Project Requirements Workbook will help project managers and/or business analysts determine the requirements for their projects.

Work-From-Anywhere Capability Assessment

Assess how well IT supports work-from-anywhere.
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