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Measuring project performance, and calculating ROI, will help you halt failing projects before they consume additional resources. Use this worksheet to help you make your...
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Changes to IT applications (or infrastructure) must be managed properly to avoid disrupting the normal operation of the company. Use this tool to assess and enhance the...
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For smaller development teams, open-source software configuration management (SCM) tools are a tempting alternative to commercial off-the-shelf packages. Use this total...
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For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
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Some open-source software configuration management (SCM) tools are as good as their commercial counterparts ? without the licensing fees. Use this Total Cost of Ownership...
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PC power savings aren't well understood by many organizations, but are easy to achieve and result in reduced energy consumption, cost savings, and lessened environmental...
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Organizations can cut PC energy consumption to save significant costs and reduce environmental impact. Use this tool to determine what cost savings are possible and to...
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A carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for...
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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