Templates & Policies

Routine COTS Application Maintenance Policy

Over the course of an application's lifecycle, maintenance costs will comprise the majority of total cost of ownership. An Application Maintenance Policy should be in...

Request for Change Form Template

Info-Tech’s Request for Change Form Template will ensure that proper documentation is captured at each stage of the change management process. The information associated...

Backup Software RFP Template

Request for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...

Application Maintenance Workflow Template

This app maintenance workflow template provides flowcharts for managing defects, upgrades, and patches. Use this document to establish maintenance processes specific to...

New Project Checklist for the Infrastructure Manager

Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure...

Weekly Metrics Review with Staff

As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA...

Data Center Access Policy

The data center access policy will outline the standards for regulating access to the company data center(s).

Data Audit Stakeholder Interview Guide

Data owners, data stewards, and end users are the ones who use the data on a day-to-day basis and will be able to provide the best information regarding ongoing data...

Training Plan Template

Use this Training Plan as a starting point for outlining how you will bring your employees up to speed on changes.

Project Debrief Report Template

Projects can benefit from formal closure activities to ensure that no remaining work is left unfinished. Project closure is an essential, yet often overlooked step in the...
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