Templates & Policies

Report on How Design-Centric Is Your Organization (Sample)

A sample report illustrating your organization’s strengths and weaknesses towards design-centricity and the areas for improvement.

Approach for the Design Program (Sample)

A sample artifact illustrating the approach for the design program in your organization. This also includes a roadmap for raising the design-centricity of the...

Sports Betting Journey Map Template

This template is intended to assist with requirements gathering by identifying the potential pain points, costs, and areas that should be addressed to create a better...

Sports Betting RFP Template

This template will help you create a RFP that can be distributed to the vendors on your sportsbook solution shortlist.

ESD Project Charter

Use this template to help track and communicate the progress of your ESD preparation and selection project. Update each slide with information that is customized to your...

ESD RFP Template

Use this template to customize and identify which aspects of ESDs you expect vendors to be responsible for. Outline your requirements in this template to ensure vendors...

Lean Implementation Roadmap Template

Use the Lean Implementation Roadmap Template to ensure your team and stakeholders understand how and why you are becoming leaner.

Shift Left Strategy

Use this template to document the strategy to shift service support left.

Shift Left Stakeholder Buy-In Presentation

Use this template to build the business case and get everyone on board with the shift left optimization initiative.

Knowledge Management Workflows

Use this template to document service desk process workflows for knowledge creation, usage, and review.
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