Templates & Policies

IT Training Business Case Template

Training is essential to improving IT staff's current performance, as well as adding new skills for future promotion opportunities.

Social Media Steering Committee Charter Template

Establishing a Social Media Steering Committee is an important component of the implementation of a social media strategy. This charter outlines its purpose, agenda,...

Blogging and Microblogging Guidelines Template

The use of blogging and microblogging by subject matter experts (SMEs) and thought leaders within organizations is increasing. This template provides a starting point for...

Data Integration Solution RFP Template

Issuing RFPs is a critical step in your vendor selection process. This RFP template comes populated with important elements you don't want to forget. A detailed RFP saves...

Data Integration Vendor Demonstration Script

This template is designed to provide vendors with a consistent set of instructions to ensure an objective comparison of product features; all while you can evaluate...

Storage Reseller Interrogation Script

This script provides questions that you can explore with a reseller to clarify the specific value add that the reseller brings to the engagement. Use this interview to...

New Project Checklist for the Infrastructure Manager

Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure...

Quarterly Metrics Review with the CIO

Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.

Weekly Metrics Review with Staff

As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA...

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.
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