Templates & Policies

Systems Management SOP Template

Well-developed processes are a critical component of systems management success. This template will help organizations ensure that their processes are effectively...

Email Security Gateway Vendor Demo Script

Allowing vendors to run a product demonstration without your guidance will only highlight their strengths and present a subjective and skewed view of their product offering.

Enterprise Service Bus Service Interface Contract Template

A service interface contract is a record of a service’s functions, parameters, data schema, protocols and security controls. The Enterprise Service Bus (ESB) Service...

Enterprise Service Bus Work Breakdown Structure

Use the Enterprise Service Bus Work Breakdown Structure (ESB WBS) as a reference for creating and managing your ESB implementation. The ESB WBS provides a comprehensive...

Enterprise Service Bus Disaster Recovery Checklist

This template serves as an example of an ESB disaster recovery checklist. Using a checklist, rather than a detailed procedure, is ideal for situations where staff need a...

Email Security Gateway RFP Template

Issuing an RFP to vendors is a critical step in your email security gateway solution selection process.

Enterprise Service Bus Project Charter Template

The ESB Project Charter is a formal document that will provide a comprehensive overview of the ESB project. The Charter can be used to convey information about the...

Enterprise Service Bus Communication Plan Template

The ESB Communication Plan is an internal document that will create visibility and awareness into the ESB project, and will help educate the ESB team on internal...

Mobile ERP Use Case and Requirements Gathering Template

Inspired by Allistair Cockburn's book, Writing Effective Use Cases, this template will help build a use case and gather requirements for that specific use case when...

Job Description Template

Job descriptions are important management documents that set expectations, accountabilities, and other requirements for job performance. Use this template to document...
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