Templates & Policies

Service Desk Staffing Stakeholder Presentation

Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.

eCommerce RFP Template

Create your own request for proposal (RFP) for your eCommerce solution procurement process by customizing the RFP template created by Info-Tech.

Responsible AI Guiding Principles Presentation Template

Use this easy-to-customize, boardroom-ready presentation template to help educate staff on your AI guiding principles.

Sustainability Management Software Guide

A checklist of considerations for companies to review before starting evaluation of a best-fit sustainability management software.

IT Talent Action Plan

Use this ready-to-deliver presentation deck to present your talent action plan to key stakeholders.

HAM Roles and Responsibilities Template

Record detailed responsibilities for your hardware asset management practice.

COPS Business Reference Architecture Template

Use this template in conjunction with the COPS Business Reference Architecture Guide.

HAM Recap and Results Template

Use this template to record key insights from your hardware asset management improvement exercises.

Digital Signage and Passenger Information Customer Journey Mapping Tool

Use this tool to map out your specific customer journeys and the opportunities for new technological solutions that will enhance their customer experiences.

IT Funding Model on a Page

A deliverable template to summarize a flexible IT funding model to communicate with a wider set of stakeholders in digital and physical form.
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