Storyboard

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 1: Launch the Project

This phase of the blueprint will help you get a solid start to the project. Get buy-in from key stakeholders, create a communication plan, and identify metrics to measure...

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Leverage Big Data by Starting Small – Phases 1-4

This storyboard will help you understand the big data landscape, establish your current big data maturity, identify the most valuable use cases, and formulate a pilot...

Leverage Big Data by Starting Small – Phase 1: Undergo Big Data Education

This phase will help you establish a fundamental understanding of big data by delving into the four Vs (volume, velocity, variety, and veracity) and what their...

Leverage Big Data by Starting Small – Phase 4: Structure a Big Data Proof-of-Concept Project

This phase of the blueprint focuses on detailing the core components for the pilot project, making architectural considerations for big data, and developing communication...

Leverage Big Data by Starting Small – Phase 3: Pinpoint a Killer Big Data Use Case

This phase of the blueprint focuses on identifying the killer big data use cases and refining them to create detailed initiatives.

Leverage Big Data by Starting Small – Phase 2: Assess Big Data Readiness

This phase of the blueprint will guide you through conducting a big data maturity assessment as well as reviewing the key data management practices that are critical for...

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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