Case Studies

Case Study: Return-to-the-Workplace Playbook

Refer to this case study for an example of a return-to-the-workplace plan.

IT Strategy Case Study of a Midwestern Community College

The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it...

ITSM Case Study of a Financial Services Technology Provider

A financial technology solutions provider has been experiencing tremendous growth, spurring the number of departments, systems, and services to support it.

Portfolio Management Case Study for Mid-Sized Education Organization

A leading University making the transition toward becoming a Research Institution had a consistent record of growth which created a supply and demand imbalance between...

Portfolio Management Case Study of a Large Museum

The Board of Directors and Chief Curator at a well-respected museum on the US east coast saw the need for IT to develop better Project oversight. As each new museum...

Service Desk SOP for an Energy Company

With a new service desk tool coming in the following week, the organization wanted to formalize their service desk processes to ensure all requirements were met, and...

Data Architecture Case Study of Olmsted Medical Center

Olmsted Medical Center provides healthcare to communities in southern Minnesota via a centralized hospital and 13 clinical locations. Olmsted has recently implemented an...

Right-Sizing DRP Case Study of a State Government Agency

Increasing complexity within the environment, with competing priorities within the organization, made it challenging to create an actionable DRP or even to know where to...

Apps Rationalization Case Study of Olmsted Medical Center

Olmsted Medical Center recruited Info-Tech Research Group to conduct an on-site workshop to kickstart its long-term application rationalization process. During the...

Cloud Strategy Case Study of a Large Food Producer

The current IT team of an international food producer provided IT services to all sister companies in North American, and was stretched for resources and time. An...
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