|
Use this workflow as an example of the output of an onboarding workflow-improvement activity.
|
|
|
Use this workbook to execute vendor evaluations. The workbook can be provided to your vendors to initially self-score and then be reviewed by your team; alternatively,...
|
|
|
Customize this template to communicate and market the VIP service to its stakeholders and users.
|
|
|
Use this template as an example to follow and document your own VIP support process.
|
|
|
Use this template to document your service desk procedures for handling VIP or executive tickets.
|
|
|
Design a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by...
|
|
|
Design a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –...
|
|
|
Use this template to determine what information is needed for vetting software requests coming into the organization.
|
|
|
Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
|
|
|
Use this template to create a presentation and communications plan for launching the new service and service request catalog.
|
|
