ServiceNow Releases Free Emergency Response Apps in Response to COVID-19

ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

During Business Continuity Preparation Talk to Your MSP

Use this checklist to evaluate what solutions your MSP can provide during your business continuity plan execution or COVID-19 pandemic response.

COVID-19 Local Government Roundtable

Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this unprecedented crisis in...

Microsoft Adding Additional Support Months to Windows 10 Due to COVID-19

Microsoft has added six months of additional support to Windows 10 Enterprise and Education 1709. This will help reduce pressure to upgrade and provide support in the...

End-User Offboarding Checklist

Use this tool to help you centralize and track offboarding process by employee. Modify it with the information that is specific to your organization.

Monitor Remote User Activity via SIEM

The COVID-19 pandemic is an opportunity for cybercriminals as organizations reduce focus on security protocols due to time-sensitive remote access initiatives. SIEM can...

Running Change Management During a Crisis

IT changes are inevitable, even in a crisis mode. Service Desk and IT operations will feel overburdened, but when it comes to change management, skipping steps for...

Balancing Data Governance and Privacy in the Face of a Pandemic Response

In the drive to find ways to save lives, improve allocation of overstretched resources, and understand and ultimately curb the spread, data minds are ticking as to how...

Drowning in Tech Debt? The Pandemic Is Your Opportunity to Pay It Down

Human bias towards variety has pushed software-supported products and services pressure tech teams to deliver more and deliver faster. Teams have responded admirably by...

Provide Automated Business Insights to Executives During Crisis Situations as Part of Business Continuity Planning

With the global pandemic, businesses are ramping up business continuity plans that require health monitoring of their business units on continuous basis.
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