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The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...
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The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...
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The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.
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When disaster strikes, normal operations of the enterprise are suspended and replaced with operations spelled out in the disaster recovery plan (DRP). Recover from the...
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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The data center access policy will outline the standards for regulating access to the company data center(s).
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This blueprint will help you implement a systems management solution to improve availability and visibility.
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IT security is often overlooked and misunderstood by enterprises. Many feel that they have nothing worth stealing and any money spent on security is a wasted investment....
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...
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Establishing operations at the recovery site is only the first half of the work involved in disaster recovery. At some point, services and systems must be returned to...
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