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This storyboard will help you identify opportunities to provide quality and consistent customer service.
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Assess your current DRP maturity, identify improvements required for an audit, and complete an audit-ready DRP summary document.
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A list of criteria for selecting a BCM tool. It can be added to an RFP.
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This storyboard will help you plan and organize your implementation project and build and deploy your ITSM tool.
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Identify lessons learned from a crisis or crisis management plan testing exercise.
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Incorporate industry-specific considerations to customize how you assess business impact to define appropriate RTOs and RPOs.
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Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.
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This phase of the blueprint, Increase Support of Tier 2 and Tier 3, will help you develop the building blocks to increase team efficacy by reducing resistance, enabling...
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Use this ISO 22301-aligned tool to assess current BCP maturity.
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This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you address implementation and outsourcing considerations and build an...
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