ServiceNow Releases Free Emergency Response Apps in Response to COVID-19

ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

Serviceaide Adds AI Features to Improve Service Management Efficiency

Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

Crisis Matrix Communications Templates

Use these templates to provide key communicators with collateral to present to employees during this challenging time.

Ramp Up Your Network Management to Flatten the Impact Curve of COVID-19

The demands of COVID-19 upend our traditional design assumptions and threaten to cause our network to buckle under the pressure. This immediate need means effective...

InvGate Offers Service Desk Solution for Free to Fight Against the COVID-19 Pandemic

ITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it...

COVID-19: Take These Four Steps Now to Weather the Storm

The reality of our new world is finally sinking in, with COVID-19 sprawling across the globe. The actions you take now will determine how well organizations will weather...

Quantivate Adds Help Text and Quick Links to Improve Usability

Quantivate’s new GUI modernizes the interface, but more importantly adds features that improve consistency and usability.

Webinar: Prepare Your Organization to Successfully Embrace the “New Normal”

The coronavirus pandemic of 2020 will slowly settle – but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal."

Business Unit BCP Prioritization Tool

Prioritize business units for BCP planning, based on the severity and scope of business impact.
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