XMPL DRP Business Impact Analysis Tool

This document is XMPL Medical's business impact analysis.

XMPL Systems Recovery Playbook

This document contains a set of checklists that XMPL Medical uses to support its DRP.

XMPL Notification, Assessment, and Declaration Plan

This document presents XMPL Medical's high-level incident response plan.

Sample Change Management Checklist for Disaster Recovery

Use this checklist as a starting point for including DR considerations in change management.

Document and Maintain Your Disaster Recovery Plan – Phase 1: Streamline DRP Documentation

This phase of Document and Maintain Your Disaster Recovery Plan will help you create visual-based documentation.

XMPL Recovery Workflows

This document contains a set of workflows that outlines XMPL Medical's DRP at a high level.

Document and Maintain Your Disaster Recovery Plan – Phase 2: Select the Optimal DRP Publishing Strategy

This phase of Document and Maintain Your Disaster Recovery Plan will help you select a DRP publishing strategy.

Document and Maintain Your Disaster Recovery Plan – Appendix: XMPL Case Study

This appendix to Document and Maintain Your Disaster Recovery Plan presents a sample DRP based on Info-Tech's engagements with our members.

XMPL DRP Workbook

This tool contains additional information that is relevant for XMPL Medical's DRP.

Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...
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