Topics
Five Reality Checks: Before You Outsource Your Help Desk
Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing...
Extending Service Management to Account for Disaster Recovery Scenarios
Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service...
Potential Impact of the Euro Crisis on IT Departments
Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe...
COVID-19 Local Government Roundtable
Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this...
COVID-19 Higher Education Roundtable
Listen to this special COVID-19 Higher Education Roundtable to gain insight into what others in Higher Education IT are doing to cope with this...
COVID-19 Manufacturing Roundtable
Listen to this special COVID-19 Manufacturing Roundtable to gain insight into what others in Manufacturing IT are doing to cope with this...
Webinar: Create a Right-Sized Disaster Recovery Plan
Organizational resilience today requires a new way of thinking about backups and disaster recovery.
Webinar: Develop a Technical Skills Sourcing Plan
At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.
