Five Reality Checks: Before You Outsource Your Help Desk

Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing...

Potential Impact of the Euro Crisis on IT Departments

Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe...

Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service...

COVID-19 Local Government Roundtable

Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this...

COVID-19 Higher Education Roundtable

Listen to this special COVID-19 Higher Education Roundtable to gain insight into what others in Higher Education IT are doing to cope with this...

COVID-19 Manufacturing Roundtable

Listen to this special COVID-19 Manufacturing Roundtable to gain insight into what others in Manufacturing IT are doing to cope with this...

COVID-19 Healthcare Roundtable

Listen to this special COVID-19 Healthcare Roundtable to gain insight into what others in Healthcare IT are doing to cope with this unprecedented...

Webinar: Casinos in Crisis: The Road Ahead

Plot a strategic course for casino operations & reopening in a post-COVID-19 “new normal” world.

Webinar: Prepare Your Organization to Successfully Embrace the “New Normal”

The coronavirus pandemic of 2020 will slowly settle – but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal."
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