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Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Build a high-level roadmap to close gaps between current and desired DR capabilities.
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Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP
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A tool to calculate the sample size needed for your survey.
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Determine the best strategy for publishing your disaster recovery plan using this tool.
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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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Use the Systems Management Project Scorecard to identify possible problems inhibiting success of the systems management implementation.
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Use the Systems Management Feature Evaluation Tool to generate a shortlist of solutions based on your specific needs
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Use this tool to document available skills and create a training plan to facilitate your systems management initiative.
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