Operations - Templates & Policies

Shift-Left Strategy

Use this template to document the strategy to shift service support left.

Patch Management Policy

The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...

Crisis Matrix Communications Templates

Use these templates to provide key communicators with collateral to present to employees during this challenging time.

Checklist for Securing Remote Workers

Use this checklist to ensure that you are implementing all of the IT security best practices when you are working from home or away from the office.

End-User Offboarding Checklist

Use this tool to help you centralize and track offboarding process by employee. Modify it with the information that is specific to your organization.

3i's of Engaging Management – Manager Guide

Train managers on the 3i's of employee engagement - inform, interact, and involve - to reinforce engaging leadership behaviors.

Standard Internal Communications Plan

Use this template to document the plan for communicating anything internally to target audiences.

COVID-19: Employee-Facing Frequently Asked Questions Template

Use this template to address frequently asked questions employees may have during the COVID-19 pandemic.

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

Pandemic Response Plan Example

Modify this example to create your pandemic response plan.
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