Operations - Templates & Policies

Cloud Cost Management Policy

Document your cloud cost management policies.

Crisis Management Workflow Examples

Build your own crisis management workflows using Info-Tech's examples.

Crisis Management Plan Summary Example

Summarize your organization's crisis management capabilities and objectives in one easy-to-consume document.

BCP Pilot Results Presentation

Present initial results from your pilot BCP project and next steps for your BCP initiative.

BCP Relocation Checklists

Use this tool to plan for and coordinate a business relocation to an alternate site or work-from-home.

BCP-DRP Maintenance Checklist

Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.

Shift-Left Stakeholder Buy-In Presentation

Use this template to build the business case and get everyone on board with the shift-left optimization initiative.

Knowledge Management Workflows

Use this template to document service desk process workflows for knowledge creation, usage, and review.

Self-Service Resolution Workflow

Use this template to document the process through which users will interact with the self-service portal to resolve their issue.

Shift-Left Strategy

Use this template to document the strategy to shift service support left.
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