Identify lessons learned from a crisis or crisis management plan testing exercise.
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Identify the most common decisions you will need to make and prepare for your implementation project.
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A lightweight documentation of the service desk’s standardized processes.
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Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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Identify and document all the resources necessary to support the facilitator during a passive DR test.
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Review and edit the template to suit your project requirements.
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Garner executive buy-in by clearly documenting the DR solution analysis process and establish a strong business case for any investments.
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Summarize and present key findings and recommendations from core DRP exercises and documents.
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Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.
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Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.
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