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Select the Optimal Disaster Recovery Deployment Model – Phase 1: Target Relevant DR Options for Your Organization This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you identify relevant DR options for your organization.
Select the Optimal Disaster Recovery Deployment Model – Phase 2: Conduct a Comprehensive Analysis and Vet the DR Vendors This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you explore in detail DR deployment models and conduct a TCO comparison among...
Select the Optimal Disaster Recovery Deployment Model – Phase 3: Make the Case and Plan Your Transition This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you address implementation and outsourcing considerations and build an executive...
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3 Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels Document current IT operational procedures. Identify the metrics to track.
Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA Validate your current state. Develop a project roadmap. Create the internal SLA.
Build an ITSM Tool Implementation Plan – Phases 1-3 An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3 Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and Build the Roadmap Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...

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