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This storyboard will help you adopt effective, usable, and maintainable visual-based documentation for your DRP.
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This storyboard will help you streamline and structure your BCP project.
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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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This appendix to Document and Maintain Your Disaster Recovery Plan presents a sample DRP based on Info-Tech's engagements with our members.
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Use this project blueprint to build and improve essential service desk processes, including incident management, request fulfillment, and knowledge management.
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Use this storyboard to understand why and how to design a strategy to consolidate multiple service desks into one.
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This storyboard will help you close the gap between your DR capabilities and service continuity requirements.
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This blueprint will help you implement a systems management solution to improve availability and visibility.
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Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
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Establish a right-sized and realistic approach to DR testing that delivers durable value to your organization.
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