Select the Optimal Disaster Recovery Deployment Model – Phase 1: Target Relevant DR Options for Your Organization

This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you identify relevant DR options for your organization.

Select the Optimal Disaster Recovery Deployment Model – Phase 2: Conduct a Comprehensive Analysis and Vet the DR Vendors

This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you explore in detail DR deployment models and conduct a TCO comparison among...

Select the Optimal Disaster Recovery Deployment Model – Phase 3: Make the Case and Plan Your Transition

This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you address implementation and outsourcing considerations and build an...

Extend the Service Desk to the Enterprise – Phases 1-3

This storyboard will help you build a plan to extend the IT service desk to other business units to improve service delivery across the enterprise.

Extend the Service Desk to the Enterprise – Phase 1: Define Project Scope

This phase of the blueprint, Extend the Service Desk to the Enterprise, will help you plan your approach and make the case to extend the service desk to another business unit.

Extend the Service Desk to the Enterprise – Phase 2: Design the Service

This phase of the blueprint, Extend the Service Desk to the Enterprise, will help you build an operating model for the new service desk and design the services it will...

Extend the Service Desk to the Enterprise – Phase 3: Build Service Desk

This phase of the blueprint, Extend the Service Desk to the Enterprise, will help you configure the tools to support the service and train the support team to ensure a...

Discover the Secrets of ITSM Licensing Storyboard

Use this blueprint to help you navigate the process of ITSM software contract negotiation. Use the 10 secrets of ITSM licensing to help you review your ITSM contract and...

Document and Maintain Your Disaster Recovery Plan – Phases 1-3

This storyboard will help you adopt effective, usable, and maintainable visual-based documentation for your DRP.

Document and Maintain Your Disaster Recovery Plan – Phase 1: Streamline DRP Documentation

This phase of Document and Maintain Your Disaster Recovery Plan will help you create visual-based documentation.
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