An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...
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Validate your current state. Develop a project roadmap. Create the internal SLA.
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Document current IT operational procedures. Identify the metrics to track.
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Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
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This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you address implementation and outsourcing considerations and build an...
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This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you explore in detail DR deployment models and conduct a TCO comparison among...
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This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you identify relevant DR options for your organization.
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This blueprint will help you efficiently eliminate models that are not suited for your organization to narrow the scope of your search, compare the total cost of...
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Establish a right-sized and realistic approach to DR testing that delivers durable value to your organization.
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Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
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