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Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels Document current IT operational procedures. Identify the metrics to track.
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3 Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
Select the Optimal Disaster Recovery Deployment Model – Phase 3: Make the Case and Plan Your Transition This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you address implementation and outsourcing considerations and build an...
Select the Optimal Disaster Recovery Deployment Model – Phase 2: Conduct a Comprehensive Analysis and Vet the DR Vendors This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you explore in detail DR deployment models and conduct a TCO comparison among...
Select the Optimal Disaster Recovery Deployment Model – Phase 1: Target Relevant DR Options for Your Organization This phase of the blueprint Select the Optimal Disaster Recovery Deployment Model will help you identify relevant DR options for your organization.
Select the Optimal Disaster Recovery Deployment Model – Phases 1-3 This blueprint will help you efficiently eliminate models that are not suited for your organization to narrow the scope of your search, compare the total cost of...
Take a Realistic Approach to Disaster Recovery Testing Storyboard Establish a right-sized and realistic approach to DR testing that delivers durable value to your organization.
Implement Crisis Management Best Practices – Phases 1-4 Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
Maintain Continuity in a Power Outage Storyboard A guide to help you focus on honing the organization’s ability to respond to, and maintain continuity during, a power outage.

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