ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-In

ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes at...

Rundeck Embraces Self-Service as the Future of IT Operations

Rundeck markets itself as an enabler of self-service IT operations. This marketing strategy aligns with the transition of IT operations from order-takers to engineers. But...

Capital One’s Cloud Custodian: A Surprising Answer to Governance Questions

Capital One’s Cloud Custodian is an open source governance, security, and compliance engine for cloud services that will give users the tools necessary to enforce cloud...

Microsoft Drops Azure Archive Storage Pricing

Microsoft recently announced a reduction in the cost of Azure Archive Storage, its solution for “rarely accessed data with flexible latency requirements.” For anyone using...

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.

AWS CDK Breaks New Ground in Infrastructure as Code

AWS Cloud Development Kit (CDK) breaks new ground in infrastructure as code. Info-Tech expects infra-as-code tooling to continue to grow more sophisticated.

Amazon's Quantum Ledger Database Threatens Blockchain Vendors

Amazon has unveiled its Quantum Ledger Database service. This service threatens vendors who build bespoke blockchain solutions without peer-to-peer functionality.

Chef's New CMO Presents Company as Partner on DevOps Journey

On Feb. 12, Chef announced the appointment of Brian Goldfarb as its Chief Marketing Officer (CMO).

Microsoft Offers Extended Support for Legacy Servers in Azure

Microsoft is offering extended support for Windows Server 2008 and SQL Server 2008 to customers who shift these platforms from on-premises into Microsoft’s Azure cloud.

IT Startup Forethought Adds AI Tool to Automate Ticket Routing

San Francisco-based IT startup Forethought announced new product Agatha Predictions on September 5 to help categorize and organize incoming tickets.
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