Asigra Introduces Unlimited Use Licensing for Managed Service Providers

Metered pay-per-use is not so great when usage keeps going up and rarely goes down. Cloud backup vendor Asigra has introduced license pricing that is fixed regardless of...

France-Based Cloud Provider OVH Expanding Operations in Canada

The new CEO of the France-based cloud services provider says OVH will expand operations in Canada, launching additional public cloud services, API access, new artificial...

Provisioning Servers for Serverless Computing – What?

Serverless computing is already a confusing term. It gets more confusing when you start hearing about serverless functions on the servers on your private cloud....

The Private Cloud Is Not What You Think

They say hybrid cloud is the future. (Whoever “they” are!) Hybrid is typically some combination of private cloud and public cloud. However, if your definition of private...

Puppet’s New CEO Tackles Turning Point

Puppet’s new CEO, Yvonne Wassenaar, will tackle a key turning point as the company continues to transition from start-up to full-fledged enterprise in a changing technology...

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.

IT Operations Center Prerequisites Assessment Tool

This tool assesses base IT Operations processes prerequisites.

Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick Wins

This phase of the blueprint, Optimize the IT Operations Center, will help you get quick wins to demonstrate early value for investments in IT Operations.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.
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