Effectively Acquire Infrastructure Services – Phase 1: Develop the Procurement Strategy and Process

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you develop an acquisition approach, strategy, and timeline.

Effectively Acquire Infrastructure Services – Phase 3: Manage Vendor Questions and Select the Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you manage the activities surrounding vendor questions and score your responses to...

Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.

Storyboard: Build or Refresh the Wireless LAN

This storyboard will guide your organization through the process of conducting either a complete WLAN build, or a refresh of your existing WLAN, from initial requirements...

Storyboard: Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery

The question is no longer about whether to outsource, but when to outsource. Use this blueprint to help you plan and execute your outsourcing journey and avoid common...

Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...

Storyboard: Optimize Systems Management to Improve IT Resilience and Proactivity

Effective systems management can be a critical driver toward IT maturity. However, many organizations continue to collect data without any idea of what to do with it....

Storyboard: Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.

Storyboard: Create a Game Plan to Implement Cloud Backup the Right Way

There is a lot of hype and a lot of fear around targeting backups at the cloud. Complete this blueprint to get a sense of the real risks and rewards of cloud backup.

Storyboard: Develop a Cloud Testing Strategy for Today's Apps

Cloud testing will amplify traditional testing practices and bring a higher level of software testing. A formal, standardized, and documented strategy is needed to...
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