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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
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Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...
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Evaluate capabilities across several systems management disciplines to identify areas in need of improvement.
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Use this tool to document available skills and create a training plan to facilitate your systems management initiative.
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Use the Systems Management Feature Evaluation Tool to generate a shortlist of solutions based on your specific needs
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Use the Systems Management Project Scorecard to identify possible problems inhibiting success of the systems management implementation.
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