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The Service Desk Satisfaction diagnostic survey lets you actively measure end-user satisfaction with your service desk across seven key dimensions of service desk quality....
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Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today’s ever-evolving tech landscape – but IT teams...
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The purpose of the BYOD Acceptable Use Policy is to define standards, procedures, and restrictions for end users who are connecting a personally owned device to a company’s...
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An Excel-based development tool to help you implement your enterprise device management strategy.
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An Excel-based template to help you identify and analyze your device personas.
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An easily customized presentation deck to help build and communicate a clear and compelling strategy document for your key players.
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A general-use template for documenting and communicating technology offerings internally.
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A step-by-step guide to transforming and modernizing your enterprise device management strategy.
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As hybrid and fully remote work cements itself as a mainstay of modern society, end user computing devices are increasingly core enablers of productivity and value.
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Create a demo script to let vendors know what functions are important for your team.
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